This Privacy Policy explains how PARKS APPLICATIONS LLC, doing business as Signal12 (“Signal12,” “we,” “us”), collects, uses and shares information when you visit our website, use the Signal12 software (including Signal12 One, Signal12 Club, the player app and the coach platform), or purchase Signal12 hardware such as the Signal12 Mic and Signal12 Vest (together, the “Services”).
1. Information we collect
Account information — name, email address, password, team or club name, role (for example player, coach or administrator), sport, position and jersey number.
Recordings and session content — game and training video you upload, audio captured by the Signal12 Mic, and the tags, grades, clips and comments created from them. Audio recordings contain players’ voices and may incidentally capture other people nearby.
Contact and information requests — the email address and any details you submit through our forms.
Purchase information — billing and shipping details for subscriptions and hardware. Payment card details are processed by a third-party payment processor and are not stored by us.
Device and usage information — browser type, device information, IP address, pages viewed and actions taken in the Services, and diagnostic data from Signal12 hardware.
2. How we use information
To provide the Services, including syncing audio to video, detecting and grading calls, and producing reports.
To create and manage accounts, process orders and ship hardware.
To respond to information requests, support questions and other communications.
To maintain, secure and improve the Services, including troubleshooting and preventing misuse.
To send service-related messages and, where permitted, marketing you can opt out of at any time.
To comply with legal obligations.
We do not sell personal information.
Improving our detection. We may use recordings and session content to train and improve Signal12’s call detection and grading. Individual users and team administrators can opt out at any time in account settings or by emailing us; opting out does not affect your use of the Services.
3. Team (Club) accounts
When a club, school or organization uses Signal12 Club, that organization controls its team account and decides who can view players’ recordings and reports. Coaches and administrators on the account can access the recordings, grades and reports of players on their roster. The organization is responsible for obtaining any consents required to record its players and staff.
4. How we share information
Within your team — with coaches, administrators and teammates as configured by the team account.
Service providers — hosting, storage, payment, shipping, email, form-processing and analytics providers who process data on our behalf under contract. For example, emails submitted through the “Request Info” form on our website are delivered to us by FormSubmit (formsubmit.co).
Legal and safety — when required by law, or to protect the rights, safety and security of our users, the public or Signal12.
Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.
5. Children and young athletes
The Services may be used by youth teams. We do not knowingly collect personal information from children under 13 without verifiable consent from a parent or guardian, which may be obtained by the child’s team or organization. If you believe a child’s information was provided without appropriate consent, contact us and we will delete it.
6. Data retention
We keep account information while your account is active. Recordings and session content are kept until you or your team administrator delete them, or for 30 days after an account is closed, after which they are deleted. We may keep limited information longer where required by law.
7. Security
We use administrative, technical and physical safeguards designed to protect your information, including encryption in transit. No system is completely secure, and we cannot guarantee absolute security.
8. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. You can make a request by contacting us at contact@signal12sports.com. If your account belongs to a team, we may refer your request to your team administrator. You can unsubscribe from marketing emails using the link in any message.
9. International users
Signal12 is based in the United States. If you use the Services from elsewhere, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your location.
10. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will notify you through the Services or by email before they take effect.
11. Contact
PARKS APPLICATIONS LLC (Signal12) 17350 Texas 249 Access Road Houston, TX 77064 United States contact@signal12sports.com
02
Terms of Service
Last updated: October 7, 2026
These Terms of Service (“Terms”) govern your use of the Signal12 website, software and hardware provided by PARKS APPLICATIONS LLC, doing business as Signal12. By creating an account, purchasing a product or using the Services, you agree to these Terms.
1. Eligibility and accounts
You must be at least 18, or the age of majority where you live, to create an account, or have a parent, guardian or team organization create and supervise the account for you. You are responsible for keeping your login details secure and for activity on your account.
2. Plans and subscriptions
Signal12 One is a single-user plan for individual players. Signal12 Club is a team plan that includes the player app for each rostered athlete and a standalone coach platform for staff. Plan features and prices will be shown at checkout or in your order form. Subscriptions are billed monthly or annually, as selected at checkout, and renew automatically at the end of each term until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing term, and we do not provide refunds for partial terms except where required by law.
3. Hardware: Signal12 Mic and Signal12 Vest
The Signal12 Mic and Signal12 Vest are required to capture player audio for the Services. Hardware is sold subject to the warranty, return and shipping terms provided with your order. Replacement of damaged hardware will be determined on a case-by-case basis; please contact us at contact@signal12sports.com to resolve. Use the hardware only as instructed, and follow the rules of your league, governing body and venue regarding equipment worn during play.
4. Recording consent
Signal12 records audio from players during games and training. You are responsible for obtaining all consents required by law and by your league or organization before recording any person, including the consent of parents or guardians for minors. Do not use the Services to record anyone without the required notice and consent.
5. Your content
You keep ownership of the video, audio and other content you upload (“Your Content”). You grant Signal12 a limited license to host, process, analyze and display Your Content to provide and improve the Services for you and your team, including training our call detection unless you opt out as described in our Privacy Policy. You confirm that you have the rights needed to upload Your Content.
6. Acceptable use
You agree not to misuse the Services, including by uploading unlawful content, recording people without consent, attempting to access other accounts or data, interfering with the Services, or reverse engineering the software or hardware except as permitted by law.
7. Our intellectual property
The Services, including the software, hardware designs, call taxonomy, reports and the Signal12 name and logo, are owned by Signal12 and its licensors and are protected by intellectual property laws. These Terms do not grant you any rights to them beyond using the Services as described.
8. Disclaimers
The Services are provided “as is” and “as available.” Call detection and grading are tools to support coaching and may not be complete or accurate in every situation. Signal12 is not a substitute for professional coaching, medical or safety judgment. To the extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
9. Limitation of liability
To the extent permitted by law, Signal12 will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Services is limited to the greater of (a) the amount you paid us in the 12 months before the claim or (b) $100.
10. Indemnity
You agree to indemnify Signal12 against claims arising from Your Content, your use of the Services, or your violation of these Terms or the rights of others, including recording without required consent.
11. Termination
You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or if needed to protect the Services or other users. Sections that by their nature should survive termination will survive.
12. Governing law and disputes
These Terms are governed by the laws of the State of Texas. Disputes will be resolved in the state or federal courts located in Harris County, Texas, unless otherwise required by law.
13. Changes and contact
We may update these Terms. If changes are material, we will notify you before they take effect, and continuing to use the Services means you accept the updated Terms. Questions: contact@signal12sports.com.
03
Cookie Policy
Last updated: October 7, 2026
This Cookie Policy explains how Signal12 uses cookies and similar technologies, such as browser local storage, on this website. You can change your choices at any time with , also linked at the bottom of every page.
Categories we use
CategoryPurposeStatus
EssentialRemembers your cookie choices (s12-consent) and accessibility settings such as image descriptions (s12-alt-text), stored in your browser’s local storage.Always on
AnalyticsHelps us understand how visitors use the site so we can improve it.Only with consent — none in use yet
MarketingMeasures campaigns and shows relevant ads on other sites.Only with consent — none in use yet
Third-party content
This website does not load content from third-party servers. Fonts and images are served with the site itself, so simply visiting it does not share your information with font or content providers. If you submit the “Request Info” form, the email address you enter is sent to our form-processing provider, FormSubmit (formsubmit.co), which delivers it to us; FormSubmit does not set cookies on this site.
Managing cookies
Non-essential cookies are off until you choose to accept them. You can update your choice at any time through Cookie Settings, and you can also clear or block cookies and local storage in your browser settings. Blocking essential storage means the site may ask for your choices again.